At Hand of Mercy Health Care, our Adult Case Management services in Portland, Maine are designed to empower individuals with mental health conditions, developmental disabilities, chronic illnesses, or other life challenges. Our goal is to help adults live more independently, access vital resources, and thrive within their communities.
Our commitment to providing comprehensive adult case management services stems from recognizing the complex needs of our clients. Each individual is unique, with varying backgrounds and experiences that shape their needs. We focus on delivering services that are not only effective but also respectful and empowering.
👉 Submit an Adult’s Referral Form
What Is Adult Case Management?
In our approach, we emphasize the importance of collaboration. The case managers at Hand of Mercy Health Care work closely with clients, their families, and other professionals involved in their care to ensure a seamless support system. This holistic perspective allows for a comprehensive understanding of each individual’s unique circumstances and needs.
We understand that navigating the systems of care can be overwhelming. Therefore, our case managers are trained to simplify this process for our clients. By breaking down barriers and providing clear information, we help individuals make informed decisions about their care.
Adult Case Management is a personalized support service that helps individuals navigate the complex systems of care, including healthcare, housing, and employment. At Hand of Mercy Health Care, our case managers work one-on-one with clients to create customized care plans that reflect their personal goals and promote long-term stability and well-being.
An example of our personalized assessments in action is when a client with a developmental disability is referred to us. We conduct an in-depth evaluation that covers various aspects of their life, including their living environment, social interactions, and any existing support systems. This thorough assessment helps us create a tailored service plan that addresses their specific challenges while leveraging their strengths.
Services Offered Through Adult Case Management
In addition to connecting clients with essential resources, we take pride in our ability to advocate for them in various settings. For instance, when a client is applying for housing assistance, our case managers can accompany them to meetings or help prepare the necessary paperwork, ensuring their voice is heard and that they receive the help they need.
Personalized Assessments and Care Planning
We also focus on life skills training that can be implemented in real-life scenarios. For example, we might set up a budgeting workshop where clients can learn about managing finances through interactive activities. This not only builds their skills but also fosters confidence in their ability to handle daily challenges.
Each client begins with a comprehensive assessment to identify their strengths, needs, and goals. Based on this, our team creates a personalized service plan designed to support independence and improve quality of life.
Our ongoing support includes not only regular check-ins but also monthly workshops that focus on different aspects of personal development. These workshops cover topics such as stress management, effective communication, and goal-setting strategies, creating a supportive learning environment where clients can share their experiences and learn from one another.
Access to Community Resources
Community integration activities might include planned outings to local events, participation in social clubs, or volunteer opportunities. These experiences help clients form friendships and become active members of their communities, which is essential for their overall well-being.
Our case managers connect clients with essential community resources such as housing programs, employment support, transportation services, mental health care, medical services, and recreational opportunities.
Crisis planning is not only about dealing with emergencies but also about preventing them. Our team works with clients to identify potential triggers and develop strategies that can be employed during challenging times. This proactive approach ensures that clients feel prepared and supported.
Life Skills and Independent Living Support
We encourage individuals from all walks of life to explore our services. Whether someone is facing mental health challenges, has recently been diagnosed with a chronic condition, or simply needs assistance navigating life’s complexities, our case management services are tailored to meet diverse needs.
We help clients build daily living skills that promote independence, including budgeting, communication, time management, and problem-solving. These skills support long-term success both at home and in the community.
Ongoing Support and Advocacy
Clients receive regular check-ins and continued support to ensure their care plan remains effective. Our team advocates on behalf of each individual to help them access the services and benefits they are entitled to, including MaineCare and other public assistance programs.
Community Integration and Social Inclusion
We encourage participation in social and community activities to help clients build relationships and feel a greater sense of belonging. Our focus is on creating opportunities for meaningful engagement in everyday life.
Crisis Planning and Intervention
As we continue our mission, we are always seeking feedback from our clients and their families. This input is invaluable as it helps us enhance our services and ensures we are meeting the needs of those we serve.
Our dedicated team at Hand of Mercy Health Care is passionate about making a difference. We hold regular training sessions to ensure our case managers are equipped with the latest knowledge and skills. This commitment to professional development translates into higher quality care for our clients.
Hand of Mercy Health Care provides support in developing crisis plans that prevent emergencies and ensure safety. When needed, we assist in coordinating emergency services and resources.
Who Can Benefit from Our Case Management Services?
Adult Case Management is available to individuals aged 18 and older in Portland, Maine. This service is especially beneficial for those who:
- Have a mental health diagnosis
- Are on the autism spectrum
- Have chronic health conditions that interfere with daily living
- Qualify for MaineCare or other state-funded programs
Why Choose Hand of Mercy Health Care?
At Hand of Mercy Health Care, we believe every adult deserves the opportunity to live with dignity, independence, and a strong connection to their community. Our experienced case managers offer reliable, compassionate, and professional support tailored to each client’s unique situation. We are committed to walking alongside our clients every step of the way as they achieve their personal goals and improve their overall well-being.
